All items for collection must be placed at the curb by 7:00 a.m.
Service Days are Mondays and Thursdays. Residents north of 47th Street will be picked up Mondays, with residents south of 47th Street serviced on Thursdays.
Refuse/Garbage and Recycling Collection
As an alternative to the sticker option, Flood Brothers offers refuse cart service plan options. Available refuse cart sizes are 95, 65 and 35 gallons. Materials outside of a refuse cart still require a sticker. A recycling cart will be provided for those residents subscribing to refuse cart service as part of their plan. Recycling carts include 95 and 65 gallon options, with a 35 gallon container available exclusively for seniors. Each single family home that utilizes the sticker program has an option to add recycling carts at an additional fee. Recyclables are collected on your pickup day and must contain only acceptable items to be recycled. Recyclables that contain regular household waste will not be collected. Recyclable materials do not need to be separated, only rinsed to remove food residue prior to pickup. Please place items loose in the cart, not inside of paper or plactic bags. A complete list of acceptable and unacceptable recyclables can be found here.
Refuse Sticker Option
Under this program option, a refuse sticker must be affixed to each 35-gallon container (your own can or bag) of general refuse. Garbage cans must have 2 handles. A refuse sticker must be attached to each can or bag set out for collection. Each container must not exceed 50lbs in weight. Stickers are available at Village Hall and these local retailers:
- Mariano's - 14 Garden Market, Western Springs
- Horton's - 60 S. La Grange Rd, La Grange
- Jewel - 507 E. Woodlawn, La Grange Park
- Jewel - 5545 S. Brainard, Countryside
- 7-11 - 6 E. 47th Street, La Grange
- True Value - 835 Burlington, Western Springs
Backdoor Service Collection Option
As an optional, convenience-driven service to our customers, Flood Brothers offers backdoor service at an additional fee. We will collect refuse and recycling placed at a resident’s back door. Please contact Flood Brothers’ customer service department to enroll in backdoor service at (630) 261-0400. Back door service is for trash and recycling only. Yard waste, bulk items and white goods are still required to be placed at the curb
Yard Waste Collection
Yard Waste Collection takes place on the same day as trash and recycling pickups, beginning the first full service week in April and ending the week of December 15th, anually.
Residents may place yard waste made up of grass clippings, bundled branches, brush and garden materials (such as plants, flowers, weeds, vines, bark pieces, pine cones, etc.) in waterproof yard waste paper bags or in a metal or plastic waste container with tight cover no larger than 35-gallons, and not weighing more than 50 pounds. Yard waste containers must have a yard waste sticker affixed to them.
*Residents unable to purchase yard waste stickers due to COVID-19 must call the Flood Brothers office with pickup requests 24 hours in advance to request yard waste removal. Same day requests will not be honored.
Branches need to be placed in bundles no longer than four feet and no larger than two feet in diameter. Each bundle must be affixed with one green yard waste sticker. Bushes cannot weigh more than 50 pounds and cannot be longer than four feet or wider than two feet in diameter. Bushes placed at the curb must have a yard waste sticker affixed to them.
Note: Dirt, pots, sod, large branches, tree stumps, rocks, garden vegetables, fruit and non-organic materials are not considered yard waste and WILL NOT BE COLLECTED.
As an alternative option, a yard waste cart subscription can is available in 95 and 65 gallon containers for an additional fee. Residents are permitted to place landscape waste, along with clean food scraps in the landscape waste cart for composting. Contact Flood Brothers’ customer service department at (630) 261-0400 to obtain your Flood Brothers toter.
Bulk Item Collection
As part of the regularly scheduled refuse collection, Flood Brothers will collect bulk items weighing less than 75lbs from each collection stop as part of the weekly refuse collection at no charge. Examples include: furniture, bathroom fixtures, bicycles, large toys, exercise equipment, carpet (if properly bundled, 4'x2,' less than 75lbs) mattresses and box springs. Bulk items weighing more than 75lbs require 2 refuse stickers affixed per item. Bulk items are to be placed at the curb for all service levels.
If a holiday falls on a weekday or a Sunday, and your regularly scheduled pickup is on or after the holiday, your pickup will be delayed by one day. Friday customers will be serviced on Saturday.
Flood Brothers will not collect on the following holidays:
- NEW YEAR’S DAY
- MEMORIAL DAY
- INDEPENDENCE DAY
- LABOR DAY
- THANKSGIVING DAY
- CHRISTMAS DAY
Christmas Tree Collection
Holiday greenery must have all tinsel, ornaments, lights and nails removed before being placed out at the curb for pickup. Holiday greenery collection and pickup is free of charge and will take place the first 2 weeks of January. Collection of holiday greenery after the third week of January will be billed as a bulk item pick up on your next invoice.
White Good Item Collection
White good items are collected on your regularly scheduled collection day. There is a charge per white good item; contact Flood Brothers 24 hours in advance of disposal to report the disposal and for an estimate on your items. The following items are considered white goods: refrigerators, stoves, washing machines, dishwashers, freezers, dryers, and water heaters. To schedule a collection of a white good item, kindly contact our office during regular business hours. White good items must be placed at the curb by 6:00 a.m. the day of your regular pickup.
E-Waste (Electronic) Collection
The U.S. Environmental Protection Agency states electronic waste is now the fastest growing segment of our nation's waste stream. Electronic waste, from computers to TVs, contain toxic materials such as lead, chromium, cadmium, mercury, beryllium, nickel, zinc and other potentially harmful chemicals. The EPA warns when electronics that contain these materials are not recycled or are not disposed of properly, the hazardous chemicals can contaminate the ground water and present additional environmental concerns. Illinois State Law bans electronic waste in landfills. Under this state law, electronic waste cannot be collected with household refuse/waste.
E-waste items banned from the landfill include:
- Cable receivers
- Computer mice
- Computer monitors
- Desktop computers
- Digital cable box
- DVD players
- Fax machines
- Laptop computers
- MP3 players
- Notebook computers
- Satellite receivers
- Small scale servers
- Video Consoles
Please contact Flood Brothers customer service at (630) 261-0400 during business hours to schedule an e-waste collection or click here to Request a Quote. An extra fee applies.
Household Hazardous Waste/Unacceptable Materials
Please call the office when a possible hazardous waste material mnayneed to be disposed of. Items such as paint, pesticides, poisons, cleaning solvents, tainted gasoline, used oil, automotive products and lithium batteries are considered to be hazardous waste and should not be included in your refuse toter for collection. For information regarding proper disposal of hazardous waste please visit the Kane County website at www.co.kane.il.us.
Bill Payment Options
Flood Brothers will bill for services quarterly and in advance, beginning in August of 2020. For billing questions, or to pay by phone please call (630) 261-0400 during normal business hours. Online paperless bill payment can be made here.