Flood Brothers offers refuse cart service plan options. Available refuse cart sizes are 95, 65 and 35 gallons. Under all three of these options, refuse will be collected with no need to have a refuse bag attached. Each additional container of refuse will be required to have a prepaid refuse bag attached in order to be collected. Additional carts are available from Flood Brothers for an added rental cost, and would eliminate the need for residents to place extra materials in a pre-paid refuse bag. Please call the office for more details.
Pay by the Bag Service w/65-Gallon Recycling Toter Under the “pay by the bag” option, residents selecting this option will be billed the monthly rate and will be required to use a prepaid refuse bag for each bag of refuse to be collected. Under this option the resident will receive unlimited recycling collection using the contractor supplied 65-gallon recycling cart and unlimited yard waste collection during the yard-waste season using Kraft paper bags or Bundles.
A 65-gallon recycling cart will be provided for residents subscribing to any of the refuse cart plans. Additional carts are available upon request for a fee. All equipment will be owned and maintained by Flood Brothers.
Recyclables are collected on your pickup day and must contain only acceptable items to be recycled. Recyclables that contain regular household waste will not be collected. Recyclable materials do not need to be separated, only rinsed to remove food residue prior to pickup. We recommend that all products are flattened and all labels, caps and lids are removed. Flood Brothers will collect reycling curbside using the single stream process. There is no limit to the number of recycling bins or to the quantity of recyclables that a household may put on the curb for collection. Residents may set out recycling bins which are clearly marked for recycling collection and do not exceed 35-gallons or 50lbs. Please place items loose in the cart, not inside of paper or plastic bags. A complete list of acceptable and unacceptable recyclables can be found here.
Yard Waste Collection takes place on the same day as trash and recycling pickups, beginning the first full service week in April and ending the final service week of November.
Flood Brothers will provide weekly collection of an unlimited amount of yard waste properly placed for collection at each location. All single-family customers with an active refuse account are eligible for the yard waste program. Residents are to use Kraft paper bags, 33 gallon containers, or in bundles. Residents may also call Flood Brothers if they prefer to use a 95-gallon container for yard waste. Residents may place yard waste made up of grass clippings, bundled branches, brush and garden materials (such as plants, flowers, weeds, vines, bark pieces, pine cones, etc.) in waterproof yard waste paper bags or in a metal or plastic waste container with tight cover no larger than 33-gallons, and not weighing more than 50 pounds. Residents living in an HOA development that opts out will not receive seasonal yard waste collection.
Branches, bush and brush need to be placed in bundles no longer than four feet and no larger than two feet in diameter and must weigh less than 50lbs.
As part of the regularly scheduled refuse collection, Flood Brothers will collect one (1) bulk item from each collection stop as part of the weekly refuse collection at no charge. Bulk Items are to be placed by the customer at the curb. All additional items will be at the cost of one pre-paid refuse bag. weighing less than 75lbs from each collection stop as part of the weekly refuse collection at no charge. Examples include: furniture, bathroom fixtures, bicycles, large toys, exercise equipment, carpet (if properly bundled) mattresses and box springs.
Prepaid refuse bags can be purchased at the locations below:
Holiday greenery must have all tinsel, ornaments, lights and nails removed before being placed out at the curb for pickup. Holiday greenery collection and pickup is free of charge and will take place on regular service days during the month of January.
White good items are collected on your regularly scheduled collection day. There is a charge per white good item; contact Flood Brothers 24 hours in advance of disposal to report the disposal and for an estimate on your items. The following items are considered white goods: refrigerators, stoves, washing machines, dishwashers, freezers, dryers, and water heaters. To schedule a collection of a white good item, kindly contact our office during regular business hours. White good items must be placed at the curb by 6:00 a.m. the day of your regular pickup.
If a holiday falls on a weekday or a Sunday, and your regularly scheduled pickup is on or after the holiday, your pickup will be delayed by one day. Friday customers will be serviced on Saturday.
Flood Brothers will not collect on the following holidays:
Construction and remodeling debris must be contained in either cans or plastic bags not exceeding 34 gallons in size and 50lbs in weight. C&R debris that cannot be containerized must be securely tied and bundled. Bundles must not exceed 4 feet in length and 50lbs in weight. C&R debris must not exceed one cubic yard in diameter. For larger home projects please contact Flood Brothers for a roll off dumpster at (630) 261-0400.
The U.S. Environmental Protection Agency states electronic waste is now the fastest growing segment of our nation's waste stream. Electronic waste, from computers to TVs, contain toxic materials such as lead, chromium, cadmium, mercury, beryllium, nickel, zinc and other potentially harmful chemicals. The EPA warns when electronics that contain these materials are not recycled or are not disposed of properly, the hazardous chemicals can contaminate the ground water and present additional environmental concerns. Illinois State Law bans electronic waste in landfills. Under this state law, electronic waste cannot be collected with household refuse/waste.
E-waste items banned from the landfill include:
Flood Brothers will provide a free drop off for approved electronics at the Village of Cary Public Works, 454 Cary Woods Circle.
You may also contact Flood Brothers customer service at (630) 261-0400 during business hours to schedule an e-waste collection or click here to Request a Quote. An extra fee applies.
Please call the office when a possible hazardous waste material may need to be disposed of. Items such as paint, pesticides, poisons, cleaning solvents, tainted gasoline, used oil, automotive products and lithium batteries are considered to be hazardous waste and should not be included in your refuse toter for collection. For information regarding proper disposal of hazardous waste please visit the Kane County website at www.co.kane.il.us.
For billing questions, or to pay by phone please call (630) 261-0400 during normal business hours. Online paperless bill payment can be made here.
Vacation Policy:
Residents are required to notify Flood Brothers prior to going on vacation. There is a 30 day minimum and no maximum (within one calendar year) in order to receive credit. Residents must supply a start and return date prior to their departure. Any balance must be paid in full before vacation status is applied. Credit will be applied upon return. No credit will be issued if Flood Bros Disposal is notified after the fact.
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